Shipping
When you place an order and the payment is successfully processed, we typically ship your order within 2-5 business days. Our warehouses are located in the Netherlands and the Czech Republic. Most orders are shipped as parcels using trusted carriers such as DHL, DPD, and UPS. Once your order is processed, you will receive an email with a track-and-trace link for live updates on the status of your shipment. If your order contains items on backorder, we will notify you in a separate email.
Shipping Costs
Shipping Costs for BeNeLuxDe
We offer transparent shipping rates. If you're located in Belgium, the Netherlands, Luxembourg, or Germany, the shipping costs are as follows:
- Order subtotal: €0.00 - €99.00 = €6.95 shipping fee
- Order subtotal: €100.00 - €499.00 = 7% of the subtotal
- Order subtotal: €500.00 or more = FREE shipping
Shipping Costs for the rest of Europe
We offer transparent shipping rates. If you're located in France, Spain, Austria, or any other country in Europe, the shipping costs are as follows:
- Order subtotal: €0.00 - €99.00 = €6.95 shipping fee
- Order subtotal: €100.00 - €999.00 = 7% of the subtotal for shipping
- Order subtotal: €1,000.00 or more = FREE shipping
Shipping Costs for the UK
We offer transparent shipping rates. If you're located in the UK, the shipping costs are as follows:
- Order subtotal: €0.00 - €99.00 = €6.95 shipping fee + €35.00 Customs Duty
- Order subtotal: €100.00 - €999.00 = 7% of the subtotal + €35.00 Customs Duty
- Order subtotal: €1,000.00 or more = FREE shipping + €35.00 Customs Duty"