Privacy policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Kooduu only collects the following data if you purchase an online order:

  • Personal identification information (Name, email address, phone number, etc.)
  • IP address

How do we collect your data?

You directly provide Kooduu with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Kooduu collects your data so that we can:

  • Process and manage your order and your (optional) account.
  • Email you with special offers on other products and services we think you might like.

When Kooduu processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Kooduu works only with first and second-parties partners that can ensure the highest levels of security when storing and or processing our data. We work with Salesforce, Exact, Shopify and Klaviyo to provide you the best and most secure online user experience. We don't share or sell your sales and order data to third-party (advertising or data) companies.  

Kooduu will keep your order data as long as necessary. So in case of questions about your order(s) or ordered product(s), we have the right information. We also keep your data in case of warranty issues or RMA claims.

 

Marketing

Kooduu will send you information about products, processes and services of ours that are relevant to you as a re-seller. this includes promotions, pricing, product updates and upcoming events. You may always opt out at a later date, but keep in mind that you will miss crucial information about Kooduu that can help you to grow your business.

You have the right at any time to stop Kooduu from contacting you for marketing purposes, but by law we can not delete your sales data due local and international tax regulations.

In all our marketing related emails there is a unsubscribe link where you can easily opt-out for marketing emails, but keep in mind that you will miss crucial information about Kooduu that can help you to grow your business. Our email marketing is fully comply to the GDPR regulations.

 

What are your data protection rights?

Kooduu would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Kooduu for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Kooduu correct any information you believe is inaccurate. You also have the right to request Kooduu to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Kooduu erase your personal data, under certain conditions (order and sales purchase data will not be erased).

The right to restrict processing – You have the right to request that Kooduu restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Kooduu’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Kooduu transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info @ kooduu.com

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?

Kooduu uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Kooduu uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Kooduu uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Kooduu sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Changes to our privacy policy

Kooduu keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 November 2023.

 

How to contact us

If you have any questions about Kooduu’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info @ kooduu.com